Frank Barbieri: “The future of customer service is one AI negotiating with another AI…”
Perspectives: Opinions from our network of advisors, investors, operators and analysts on the risks and opportunities they see. Frank Barbieri, an investor and co-founder of the San Francisco startup consultancy Ecolese, has worked in senior positions at Microsoft, InfoSpace and other technology firms and guided several to successful exits, including YuMe’s IPO in 2013. Barbieri’s […]